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Echo’s Digital Marketing Glossary

Our Digital Marketing Terminology Cheat Sheet

Whether you’re an employee, business partner or client at Echo Web Solutions, we all follow the same playbook. The team at our digital marketing agency in Peterborough values transparency and honesty, and will never throw around digital marketing buzzwords without first explaining what they mean for you as a business. Jargon has no place at our local marketing agency, so put your trust in us to get the facts upfront and deliver tangible results.

Not sure what the latest marketing acronyms and digital marketing terms mean? View our complete digital marketing glossary for a detailed explanation of the most used SEO acronyms and terms at Echo Web Solutions. Whether you’re reading one of our monthly digital marketing reports or speaking with us over the phone, these digital marketing key terms will help you stay confident and in the know throughout the duration of your campaign.

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4 A B C D E F G H I J K L M N O P Q R S T U V W Y
4

404 Error

A 404 error occurs when you visit a page that doesn’t exist anymore. This happens when pages are changed or removed and a redirect isn’t set up.

A

Above the Fold

This refers to the section of a page that is visible before any scrolling.

Accessibility

Is making your website readily available to as many people as possible. Text size, font, buttons can be adapted/designed to prevent any difficulties for people with disabilities.

Ad Scheduling

The process of scheduling ads to automatically display at specific times of day.

Aggregated Posting

When a user posts to multiple social media platforms from one location.

ALT Tag

Since crawlers like Google, Bing and Yahoo can’t see what images are, an ALT tag allows us to give them a few words that describe the image so they know more about it.

Analytics

Analytics is the collection, measurement and analysis of data to gain an understanding of user behaviour over different channels

Analytics Tool

This is a software and web application which can assist in identifying if activity carried out by a business is achieving the expected, or desired, goal.

Anchor Text

This is a piece of text that can be clicked on to take you to another page. They often look like this and will often change colour when you hover over them.

Attribution Window

Is a time period during which a conversion event can be claimed after an ad interaction i.e a purchase.

  • Click through attribution – where a user clicked on your ad and took further action
  • View through attribution – where a user saw your ad, chose not to click on it but took another action within the attribution window.

A/B Testing

A/B testing, also known as ‘split testing’ Is a method of comparing two versions of a webpage, campaign or advert to discover which one performs best.

B

Is a link created when one website links to another.

A useful type of digital ad, consisting of a fixed or animated image which can be placed across websites to attract traffic.

Benchmarking

An evaluation process of the performance of a campaign which involves setting a list of targets which you can compare results against, for example efficiency, digital behaviour and feedback.

BERT

Introduced in 2018 by Google, BERT is an enhanced aid for search engines affecting the way everyday language is processed. It allows Google to read language in a similar process as humans to better understand the context of what a user is searching for.

Black/White Hat SEO

Black Hat SEO uses a search engine to achieve higher rankings. White Hat SEO focuses on techniques that target a “human” user. They both share the same objective.

Black Hat is an older style tactic which is no longer valid, while White Hat follows guidelines and achieves better, more long lasting results.

Blog

Is a regularly updated website/page, It’s purpose is to connect with a relevant audience to inform and explain news/business or industry updates.

Bounce Rate

When a user clicks straight off your website after visiting it.

Brand Affinity

Brand affinity is when a customer forms an attachment and feels loyalty towards a particular brand and its products, often sharing common values.

Links at the top of a web page allowing users to track where they are within the structure of the website, by showing what categories were clicked on to arrive at the point they are viewing. This also makes it simple to see the steps back to the homepage.

Buying Signal

Buying signals are actions that may indicate prospective buyers are close to making a decision to purchase.

B2B Business-to-Business

B2B refers to commercial transactions from one business to another, for example between a wholesaler and a retailer, rather than an individual end user.

B2B Content

Content specifically targeted towards B2B (business to business) i.e clients, colleagues and suppliers.

B2C Business-to-Consumer

Refers to business that is carried out between a company and individual consumers. The people who purchase from this type of business are the end user of its products or services

C

Cache

Is a storage location that helps websites and browsers to load faster by collecting temporary data.

Call to Action (CTA)

A piece of content that is intended to persuade a user to take an action such as “Buy now” or “Click here”.

Canonical Tag

A Canonical Tag is a way of telling search engines the primary version of a page you want to rank. It’s like saying “I know this content is good, but it’s taken from this even better page on my website here”.

Captcha

Is a test to determine whether or not a user is real, or a spam robot when filling in an online form. The most common type of CAPTCHAs display a series of distorted letters and numbers which a user must enter correctly into a box before the form can be submitted.

A carousel format allows the combination of multiple images and/or videos to be presented in a single ad. Users can scroll through the carousel by swiping on their device or using arrows on a computer screen.

Cart Abandonment Email

Cart abandonment emails are sent when a potential customer adds products to their cart on an online store but then fails to check out. These can be an effective sales recovery tactic.

ccTLDs

A country code top-level domain (ccTLD) is a way of showing search engines in which country you do business and where your website is targeting. The ccTLDs is the .co.uk, .com, and .fr part of URL.

Chatbot

A computer program designed to simulate human conversation. Users communicate with this tool via a chat interface, mimicking a real conversation. Chatbots interpret the words supplied by the user and respond with one of a number of pre-set programmed answers.

Click

A measurement of when a mouse clicks on an ad or hyperlink. When a customer clicks on a link it is logged using a “click tracking” technique allowing you to analyse how your ad is performing.

Click-Through-Rate

A percentage of how many users clicked onto your website vs how many people saw it.

Click To Call

An option within Google Ads that allows a user to “click” from a mobile phone and call a business directly from the ad, instead of linking to their website.

CMS

CMS is a content management system which is a software application used to create and manage digital content.

Some popular CMS platforms you may have heard of are WordPress, Magento, Prestashop and Shopify.

Code

The language used to build a website. The most commonly used languages used are HTML, CSS, JAVA & PHP.

Comment Spam

Irrelevant or unrelated comments left on a blog/post by a spammer, with the sole purpose of placing a link back to themselves.

Content Marketing

A form of marketing to generate interest in a product or service using online material such as blogs, video and social media posts.

Content Optimisation System (COS)

Software focusing on optimising content aimed at delivering a fully personalised web experience to the user in a way that reaches the largest possible target audience, by using tools such as meta and title tags, keywords and related links.

Conversion

An action on your website that completed a desired goal. For example, requesting a quote, making a booking or calling your business.

Cookies

Cookies are most commonly used to track website activity. Cookies are files that are placed on your device when you visit a website, allowing them to store information about interactions with that site. A cookie is created on your first visit and then checked on subsequent visits by the website who created it.

Core Web Vitals

Are a set of specific factors that Google sees as important in a webpage’s user experience. Using page speed and user interaction measurements they are basically a way of assessing your overall UX. For example, Google will configure if a page is loading quickly enough to stop users from bouncing, this is called “cumulative layout shift”

The core web vitals consist of three performance measures:

LCP (Largest Contentful Paint) – loading performance metrics
FID (First Input Delay) – inactivity metrics
CLS (Cumulative Layout Shift) – visual stability metrics

Cost-per-Click (CRO)

The average amount it costs each time a user clicks on your advert.

CPC

The average amount it costs each time a user clicks on your advert.

Crawling a Website

The process of a search engine looking through your website and checking all your pages, code and media.

CRO

Also known as conversation rate optimisation, CRO refers to a range of changes made on a website to increase the likelihood of conversions.

D

Data Mining

Is the exercise of assessing data in user databases and websites looking for consumer behaviour patterns.

Digital Cross-Selling

Digital tools and platforms that a seller uses to attempt to sell products or services to a customer, which complement those already purchased, by way of suggestion based on user history.

Digital Upselling

This is where a user is persuaded to purchase a more expensive item or to upgrade a product or service, using digital tools and data to identify the most relevant item for the customer and thus making the sale more profitable.

Directory

A directory is a location for storage files on your computer. On many computers directories are known as folders.

Direct Mail or Message (DM)

A communication delivered by way of a private message direct to the consumer by either email or inbox such as Facebook Messenger or Instagram Direct.

Direct Marketing

Direct marketing allows direct communication to individual consumers by way of email, SMS messaging, interactive websites, etc. It eliminates the need for a third party by reaching the target audience directly.

Domain Name

A domain name is your website name and each one is unique. When typed into the browser your computer searches to locate an IP address for the website. Domain names were created as an IP address consists of a series of numbers, having an individual name makes it more user friendly.

Duplicate Content

Text on a website that is copied from another page on the same or another website. AKA – a big no-no since the Google Update.

Dwell Time

This is the length of time that a user spends viewing your website before returning to search results.

Dynamic Content

Online and digital content which adapts and changes based on data, user preferences and behaviour.

E

Ecommerce

Ecommerce or “Electronic Commerce” refers to any form of business transaction carried out over the internet. It is the act of buying and selling goods or services online.

Email Service Provider (ESP)

A commercial email host that offers email marketing or bulk email services.

Encryption

Encryption converts data to an unidentifiable or “encrypted” form to protect sensitive information when sending via the internet.

Engagement

Engagement refers to the amount of interaction in an online community. Comments, Likes and Retweets are all forms of social media engagement.

Event Tracking

A useful feature which tracks elements of a website which are not tracked as standard. Google Analytics uses code on the web pages to track and measure events such as downloads, video plays and clicks.

Exit Page

The last page a user views before their sessions expires or before they leave a site. Used within Google Analytics to measure which pages users end their visit on.

External Linking

External links are links that point users to another website.

F

First Interaction (Attribution)

The first interaction model gives credit to the first touch point, regardless of whether that marketing campaign directly influenced the sale or not. A visitor might bounce around from campaign to campaign but the first click matters the most.

Follower

A follower is a person who has subscribed to a social media account enabling them to receive regular updates from a business or user they have an interest in.

Front End

The front end of a website is the part that users interact with. Everything you see when you are searching the internet is a combination of HTML, CSS & Javascript being controlled by your computers browser. The formation, design and content seen in the browser when a website or app is opened is applied by a front end developer. Responsiveness and performance are the main objectives of the front end.

G

Gated Content

Content which is only accessible by the completion of an online form.

GDPR

General Data Protection Regulations were introduced in 2018. This is a legal framework which sets guidelines for the collection, processing and storage of an individual’s personal information.

Geotargeting

Geotargeting is a way for businesses to create customised advertising campaigns to a specific market based on geographical locations. Different content is used depending on the locale, making it more relevant to certain audiences.

Goal Conversion Rate

A percentage based on the number of users that convert vs the number of users who have been on your website.

Google Ads, formerly Google AdWords is an online advertising platform developed by Google where businesses pay to display their adverts to web users.

It’s a form of PPC meaning you’ll pay for each click your advertisement gets.

Google Analytics

Google Analytics is a web analytics tool offered by Google that tracks and reports website traffic. It’s the most widely used tracking tool and can give you extremely valuable information about your website performance.

Google Performance Planner

This is a free tool that helps you to create detailed plans of your advertising expenditure. It aids in forecasting performance over a set period of time and managing budgets for a campaign.

Google Search Console

A free platform that allows web developers and digital marketers like us to monitor, maintain and troubleshoot a website. It’s now called Google Search Console but some of us (guilty) still call it Google Webmaster Tools from 5 years ago. Why change Google? Why?

H

Hashtag

A clickable keyword used on social media platforms to highlight the content subject in a status update. Applying user-generated tags by placing the hashtag symbol in front of a word or phrase helps others to easily find messages/posts within a particular topic of interest.

Header Tags (H1, H2, H3 etc.)

There are a few different header types but quite simply, these are headings that help search engines and users understand what each part of your page is about.

Heatmaps

A visual summary using colours to identify the level of engagement with a specific webpage. Heatmaps indicate “hot spots” of high levels activity, this information can then be used by digital marketers to increase conversion rate.

Hosting

Website hosting is the process of renting or buying space to house a website on the internet. This is done on a server, which is a computer dedicated to connecting other web users to your website from anywhere in the world.

Hreflang Tags

A hreflang tag tells Google which language you are using on a specific page so that it can be served to the a user searching in that language.

Often paired with Rel=”Alternate”, this tag helps search engines to understand the relationship between different language versions of pages on your website.

HTML

HTML or Hypertext Markup Language is a set of codes instruct to inform a web browser to display a webpage. An individual code is known as an element, or a tag.

Hummingbird

Hummingbird is Google’s parent algorithm, an important tool in SEO, which is continuously evolving. It makes it easier for Google to understand the language used when searching online. Hummingbird works by focusing on whole sentence structures, its objective is to find results that answer specific queries as opposed to providing random results based on single keywords.

Hyperlinks are words or phrases, often blue and underlined, that you click on to jump directly to specific pages/documents, either within the original document or to another page entirely.

I

Impression

Impressions track how many times a webpage is viewed. They are used in online advertising and act as a count of ads shown for each page viewed. It tracks the number of times your content is displayed whether or not it is clicked on.

In-app Ad

An ad that appears in a mobile app, for example videos and banners. It is triggered once a user launches the app and the ad network sends an ad to the users device.

Indexed Pages

A page is indexed by Google after it has been visited by a crawler, analysed and found to have data of a suitable quality for relevant search engines. An index is an alternative name for a database and “indexed pages” show up in search results and help to drive organic traffic to a website.

Indexing a Website

When your website pages are being shown in the Search Results.

Influencers

High profile individuals who can manipulate and influence the buying habits of a target audience by product placements and endorsements, mainly due to their social media presence.

Infographics

Infographics provide a visual depiction of complex data and facts in a clear descriptive manner, making it easy to understand.

Insights Tool

An app which can help to pinpoint if a business’ activity is achieving a significant impact on the goals set.

Internal Linking

Internal links are links that go from one page on your website to another.

Internet Protocol Address (IP Address)

This is the identifier of your network hardware, all devices have a unique IP Address. It enables a system to be identified by other systems connected to the internet.

IP Tracking

IP Tracking allows you to follow and observe users to a website. It has the ability to recognise the server which accessed your site and track the name of the individual business.

J

Javascript

Is a programming language which is commonly used when implementing website features during a build. It allows developers to add interactive elements such as buttons, sliders, display alerts and pop-ups etc.

K

Key Performance Indicators

Measure the performance of an activity to demonstrate how efficiently a business is progressing towards set targets and tracking results.

Keyword

Words or phrases that users search for to find a relevant website.

Keyword Cloaking

Is an old (and not advised!) SEO technique used to boost a website’s ranking on certain keywords. This is often done by placing repeated keywords onto a page, making them visible to search engines only. For example, white text on a white background.

Keyword Density

The number of times a keyword is mentioned compared to the total number of words on a page.

Keyword Optimisation

The process of making changes on a webpage to increase where you rank in search engines for a particular phrase, also known as SEO.

Keyword Rankings

A number that’ll tell you where your website currently shows for certain search terms. This goes in 10’s so 1-10 equals the first page, 11-20 equals the second and so on.

Keyword Stuffing

Where keyword stuffing is used to keyword stuff, and keyword stuffing is bad because keyword stuffing doesn’t read well. In case you didn’t get that, it’s where phrases are used an unnatural amount of times to try to increase better rankings. Big hint – it doesn’t work.

L

Landing Page

A landing page is the first page you “land on” after clicking on an advert, SERPS listing or link, from a search engine, email or social media etc. This is typically a stand alone page, specifically designed with a focus on receiving and converting traffic.

Last Interaction (Attribution)

Last Interaction refers to a web analytics model in which the “last click” is given credit for a conversion to sale. For example, is someone makes a purchase from your website you should have a system in place that can show you where that customer came from.

Lazy Loading

This is where a section on a page is only loaded once it’s needed rather than everything loading all at once.

Lead Funnel / Conversion Timeline

This refers to the whole process of a user finding you online right the way through to them completing a desired action or conversion.

Linear (Attribution)

A linear attribution model focuses on multi-touch attribution. This means it takes into account and attributes credit to multiple touchpoints along the customer journey and not just what was last clicked on.

Link building is a process of obtaining high-quality links from other websites to yours. Getting links from high-quality websites is like getting an extra thumbs up from other places on the web.

Local Listings

Local Listings are online portfolios promoting details of your business  i.e address, opening hours, website address, photos etc. Most online directories are free to use but some offer paid listings to boost your visibility.

A logo is a design made up of images and text to uniquely identify a business and its brand.

Long-Tail Keywords

A search term that contains three or more words such as “Red ankle boots size 5” – they’re more specific so get searches less often, but the results will be more tailored.

Lookalike Audiences

Lookalike audiences are a type of targeting audience from Facebook based on a custom list you import.  When you create a lookalike audience of a custom audience Facebook finds users who haven’t heard of your business but share similar attributes with your existing customer base. This is so you can show your adverts to users who are more likely to take an action, such as purchasing, based on other users who have already done the same.

M

Machine Learning

Is where a computer system uses an algorithm’s ability to learn from pattern recognition to improve functionality and make predictions based on previously stored data, an example of this being spam recognition.

Mail Merge

Mail merge is the automated process of sending an email to recipients of a contact list. Each message will contain similar information but the content will be personalised to be relevant to each individual recipient.

Marketing Qualified Lead (MQL)

An MQL is a lead who has shown interest in a brand and subsequently engages further by taking action such as submitting contact information, downloading material, frequently re-visiting a website or adding items to a shopping cart.

Measurement

Meaning the ability to amass data with the intention of creating insights and using these results to act on improving the outcome of future engagements.

Meta Description

Similar to a meta title, the description also shows in the SERPS’s, this helps explain to other users why they should click on your website instead of others.

Meta Language Tags

The meta language tag is a peice of code placed at the top of the website which tells search enginges what country and langage the pages content is most relevant for.

Meta Title

A Meta Title is an element on the page that is shown in the Search Engine Results Page (SERP’s) and in the pages tab in a browser. This is what tells search engines that the page is about. Think of it as a file name in your computer, the title helps you know which file is relevant for what you’re looking for.

Metrics Management

Metrics help to measure key elements of elements like lead quality, connections and close times to be able to calculate the efficiency and success of a digital sales program.

MMS

MMS stands for multimedia messaging service. It allows a user to send and receive text messages which include multimedia content such as pictures, videos, GIFs and audio clips.

Mobile-Friendly

A mobile-friendly site is a website which has been modified to display content accurately in an easy to read format using a smartphone or tablet.

N

Narrowing Statement

When your marketing is tailored to a niche audience. For example if you are a travel company offering family holidays and you want to specifically target the single parent sector then you would concentrate on promoting key points to attract that audience.

Native Ads

Online ads which blend in with the look and functionality of the platform they appear on.

Natural Search Results

Search engine results that are not paid for or sponsored and are often referred to as organic search results. They are considered by the search engine to be relevant solely based on the keywords used in the search.

Negative Keyword

A negative keyword is a keyword targeting option offered by search engine advertising platforms (like Google Ads) to prevent you from displaying your adverts for the wrong searches. For example, you might want to target “Web Design Peterborough” but not display for “Web Design Jobs Peterborough”. In this case, you’d add “Jobs” as a negative keyword.

Utilising negative keywords can benefit your campaign by improving click-through rates, conversion rate and the overall efficiency of the account.

Netiquette

Network etiquette. The expected standard of online behaviour.

Newsletter

A newsletter is a way to communicate regularly with your subscribers. It can be useful in publicising current news, articles and content relevant to your audience, often highlighting special offers or benefits.

NoIndex Tag

The noindex instruction is a well used value in a meta tag that can be added to the HTML source code of a webpage. It suggests to search engines to not include that particular page in it’s list of search results. For example: If you have “employees/members only pages” a noindex directive will keep those pages from being found, keeping this information inaccessible to the general public.

O

Off Page SEO

Any optimisation activities you do outside of your website to achieve a higher ranking of a page with search engines.

On-Page SEO

This refers to a range of tasks that can be complete on a website to increase search engine rankings.

Organic Traffic

Website visitors finding you through the search results page.

Outreach

Outreach marketing allows businesses to advertise to more people who fit their target demographics by building connections with websites or social media accounts related to shared topics, establishing relationships with other businesses, influencers and bloggers. This can aid in reaching new audiences.

P

Page Impression

A page impression measures the exact number of times a visitor views specific elements of a website page, e.g an image, video or text.

Pages Per Visit

Refers to the measurement of the average number of times a page is viewed per visit. Multiple clicks on a single page are counted as individual views.

Page Views

The number of times a page is viewed, multiple views of a single page are counted.

Website visitors finding you through paid adverts online, also known as Pay Per Click.

Pay-Per-Click (PPC)

A form of paid advertising which allows you to showcase your services or products to your customers and only pay once they click on your ad and visit your website.

Percentage of New Visits

Percentage of new visitors vs the amount of returning visitors who view your website.

Personal Brand

A personal brand is the online image which identifies your unique business. It is the way a business is perceived through the information provided and how it is depicted in the media. A strong brand gives confidence in a product or service and makes it more likely that potential customers will respond.

Platform

A term used when referring to the type of computer system on which a software program runs on. Facebook and MailChimp are examples of digital platforms.

Post

A post is a message such as text, video or photograph which a user publishes/shares on a social media platform or via a comment left on someone else’s account.

Predictive Analytics

The process of proactively thinking about what consumers are looking for and providing information before they need it, using data and historical material to predict future outcomes.

Propensity Models

Statistical analysis of existing customers including who they are, what they buy and how they complete a purchase. These models allow a business to predict future purchase behaviour based on past patterns and information.

Q

Quality Rater Guidelines

These are specific guidelines which quality raters follow to manually check content. The raters supply feedback to Google which helps to improve their algorithm enabling prime content to rank highly.

Quality Score

A metric used by Google to regulate quality and significance of a website based on keywords, ads and landing pages.

R

Ranking (s)

Ranking in SEO speak refers to a website’s position in the search engine results page. SEO is used to optimise a website to improve rankings and help reach an optimum position.

A link allowing two sites to link to each other. This is done to allow visitors quick access to related sites or show a partnership between them.

Redirect

When you change a URL on a website you’ll often see website managers setting up a ‘redirect’. This means that if anything visits an old link that has changed, they’ll automatically get taken to the new link – handy, right?

For the sake of search engines, there are a few types of redirects. 302 – which is like saying “This page is being worked on, look at this other page for now!” and a 301 which is more like “We changed our minds on this page, please look at this one forever”.

Remarketing (both Google, FB & Others)

Remarketing is a tactic of showing targeted adverts to users who have visited your site previously. They can give you another opportunity at converting the “could have been” customers.

Repurpose

Is the practice of reusing content to strengthen a message by adapting and reformatting it original form. This can boost SEO, save time by not having to write a post from scratch and help to reach a new audience.

Responsive Design

Responsive design is a type of web development that means a page automatically adjusts toward the device you’re using.

Return on Ad Spend (ROAS)

A percentage that reflects the revenue you generated from advertising. For example, if you spent £50 on paid adverts but generate £150, you have a ROAS of 300%.

RFM Analysis

A marketing technique used for analysing the value of a customer by determining key customer behaviour. They measure:
*Recency – How recently did the customer purchase/time since last engagement
*Frequency – How often do they purchase/number of transactions/time between transactions/engaged
visits
*Monetary Value – How much do they spend/total or average value of transactions

Robots.txt

A file created by webmasters instructing search engine bots not to visit specific pages of a site.

S

Scheduling

The act of posting activity, at a predetermined future date and time, on a social networking platform such as Instagram, Twitter or Facebook.

Schema Markup

Known to others sometimes as structured data or rich snippets, these phrases are just to describe a type of code that search engines understand to help give them more information about your business or web page. If you’re lucky, search engines will display them in a cool way in the results.

You’ll have seen examples for things like:

Recipes: Events: Reviews:

Pretty cool right?

Search Engine Results Page (SERPS)

Search Engine Results Pages, or SERPs, are the pages that search engines show in response to a user’s search query. They are made up of organic and paid search results.

Depending on what you’re searching for, your search history, location etc, Google (or other search engines) build a results page it thinks will be relevant and helpful to the user.

Search Query

Words or phrases a user type into a search engine when conducting a search

Search Volume

The number of searches a particular phrase gets over a week, month or year in a selected location.

SEA (Search Engine Advertising)

An alternative name for PPC or Pay-Per-click. Search Engine Advertising displays text or image ads on SERPs.

Segmentation

Is the practice used to divide a target market into smaller, more manageable groups based on common characteristics to tailor marketing and advertising campaigns.

SEM (Search Engine Marketing)

A term used to describe any form of digital marketing aiming to increase a website’s visibility in SERPs.

SEO

Short for Search Engine Optimisation, SEO is the process of maximising the number of visitors to a website through increasing where they display in the search results.

Shopify

Is a complete business eCommerce platform for online stores

Showcase Ads

Showcase Ads allow a company to show a selection of products when a broad search is used, such as “ankle boots”, which let customers learn more about your brand and stock items. A charge is only made when a user engages with the ad by expanding and then clicking through to the site.

Site Audit

A report that can highlight areas of your website/online marketing campaign that are doing well and areas for improvement – we offer one of these for FREE too!

Sitemap

In the context of search engines, the sitemap file lists all your website pages, images and videos and helps platforms like Google and Bing view them.

Social Bookmarking

Is the act of tagging a web page with a browser based tool, making it easy for web users to revisit and keep track of content.These bookmarks tell search engine algorithms that content is valuable, which helps to improve ranking on keywords associated with a business.

Social Media Marketing

Gaining traffic or attention using social media websites and networks to promote a company’s products or services

Social Networking

The process of creating, building and engaging within a virtual community and maintaining relationships between people online.

Spam

Inappropriate, unsolicited, misleading and often harmful messages that can appear as emails, data, links or pop-ups. Usually commercial and sent to large numbers of recipients with the purpose of gain.

SSL Certificate

This refers to a digital certificate to say there are extra layers of security on your website. You can tell when a page has this as they’ll have a green padlock and the ULR will show HTTPS.

Not got one? Psst, it’s a ranking factor!

Staging Site

A staging site made by developers or marking agencies like us where we’ll take a copy of your existing site, play around with it and test changes before making it live to the public – it saves a lot of mishaps and site errors trust us!

Subdirectory

A subdirectory is a part of the URL that contains a specific section of content on your website. Think of it like a filing cabinet where the folders within the cabinet are subdirectories.

This is often used as part of an international SEO campaign to showcase different languages to different customers.

Examples could look like:

echowebsolutions.co.uk/fr/

echowebsolutions.co.uk/us/

Subdomain

A subdomain is a part of a URL which is used to organise and navigate different sections of a website.

Here’s are some examples:

portal.echowebsolutions.co.uk/

clients.echowebsolutions.co.uk/us/

Subdomains are part of the main domain, but allow you to have a separate section of your website altogether.

T

Third Party Data

Data which is obtained from outside sources.

Time Decay (Attribution)

Time Decay Attribution gives credit to ad interactions that happened the closest in time to the conversion point of a digital marketing campaign.

Title Tags

A title tag is an element which specifies the title of a web page. You will see these on a search engine results page as the main headline hyperlink which takes you to the website. Both users and search engines use title tags to identify the topic of a page.

Tracking Code

A tracking code is a snippet of code which can be added to a website, page or URL to track user activity. It allows you to track and analyse metrics such as the number of visitors and user activity.

U

User Experience - UX

User experience (UX) design is the process digital teams use to create websites that provide meaningful and relevant experiences to users typically to increase the likelihood of conversions or sales. This involves the design entire website, usability, responsiveness and page content.

User Generated Content (UGC)

User generated content is original content – images, videos, reviews etc – created by people rather than brands. Many brands will share user generated content on their own social media accounts and websites. This builds trust and credibility and can have a positive impact on SEO.

V

Viral Content

Is content which spread across the internet rapidly. It could be via shares on social media or through a link to a piece of content. An example would be a “meme” which spans cultures and ages around the world and are extremely shareable.

Voice search allows users to use a voice command to search the internet, a website or an app.

W

Website Usability

The degree of ease in which a website can be used to achieve results effectively for its visitors.

Y

Yandex

Yandex is a search engine originally started in Russia but now has global English version. It’s the dominant search engine in Russia, used in 55% of the searches and runs using different algorithms. This means there are different tactics involved when increasing your website rankings.